English - 44TroubleshootingBefore contacting the Samsung after-sales service, perform the following simple checks.If you cannot solve the problem using the instructions below, note the model and serial number ofthe television and contact your local dealer.No sound or picture Check that the mains lead has been connected to a wall socket. Check that you have pressed the (Power) button (On/Off) on the front panel or press the POWERbutton on the remote control. Check the picture contrast and brightness settings. Check the volume. Check if Internal Mute is set to On.Normal picture but no sound Check the volume. Check whether the volume MUTE button on the remote control has been pressed.No picture or black and white picture Adjust the colour settings. Check that the broadcast system selected is correct.Sound and picture interference Try to identify the electrical appliance that is affecting the television, then move it further away. Plug the television into a different main socket.Blurred or snowy picture, distorted sound Check the direction, location and connections of your aerial.This interference often occurs due to the use of an indoor aerial.Remote control malfunctions Replace the remote control batteries. Clean the upper edge of the remote control (transmission window). Check that the “+” and “–” ends of the batteries are inserted correctly. Check that the batteries are drained.Screen is black and power indicator light blinks steadily On your computer check; Power, Signal Cable. The TV is using its power management system. Move the computer’s mouse or press any key on the keyboard. On your equipment check (STB, DVD, etc) ; Power, Signal Cable. The TV is using its power management system. Press the Source button on the panel or remote control. Turn the TV off and on.WarningFirmly secure the stand to the TVbefore moving it, as the stand mayfall and could cause serious injury.➢ Two or more people shouldcarry the TV. Never lay theTV on the floor because ofpossible damage to the screen.Always store the TV upright.Using the 6 screws for securing the stand base and themonitor, firmly attach the monitor to the stand base.(The exterior of the set may be different than the picture.)How to assemble the Stand-Base (depending on the model)In case of installing your TV on thewall, close the cover (1) on thestand-base connection part usingtwo screws for hiding.