English - 23What is Remote Support?Samsung Remote Support service offers you one-on-one support with a Samsung Technician who canremotely.• Diagnose your TV• Adjust the TV settings for you• Perform a factory reset your TV• Install recommended firmware updatesHow Does it Work?Having a Samsung Tech remotely service your TV is really pretty simple1. Call SamsungContact Centreand ask for remotesupport.2. Open the menuon your TV andgo to the Supportsection.3. Select RemoteManagement andProvide the Pin# tothe agent.4. The agent will thenaccess your TV.That's it![PF5500-XY]BN68-04884A-ENG.indb 23 2013-10-11 �� 2:41:56
