Understanding display messages1384. Troubleshooting9Toner-related messagesMessage Meaning Suggested solutions• Error [error number]Toner Cart Failure:[error number]Call for service• Error [error number]Toner Failure: [errornumber]Install toner again• Toner not installedToner cartridge isnot installed.Install itA toner cartridge isnot installed.Reinstall the toner cartridge.A toner cartridge isnot being detectedReinstall the toner cartridge two orthree times to confirm it is seatedproperly. If the problem persists,contact the service representatives.Not removedprotective film fromtoner.Remove the protective film fromthe toner cartridge.• IMG. NotCompatibleImaging unit is notcompatible.Check guideThe imaging unityou have installed isnot for yourmachine.Install a Samsung-genuine imagingunit, designed for your machine.• IMG. Not InstalledImaging unit is notinstalled.Install the unit.The imaging unit isnot installed.Reinstall the imaging unit two orthree times. If the problem persists,call for service.• Prepare IMG. unitPrepare newimaging unitThe estimatedimaging unit life isclose.Prepare a new imaging unit forreplacement (see "Availableconsumables" on page 90).• Replace IMG. unitReplace with newimaging unitThe indicatedimaging unit hasalmost reached itsestimated imagingunit life.• You can choose Stop orContinue as shown on thecontrol panel. If you select Stop,the printer stops printing andyou cannot print any morewithout changing the imagingunit. If you select Continue, theprinter keeps printing but theprinting quality cannot beguaranteed.Replace the imaging unit for thebest print quality when thismessage appears. Using aimaging unit beyond this stagecan result in printing qualityissues (see "Replacing theimaging unit" on page 100).• If the machine stops printing,replace the imaging unit (see"Replacing the imaging unit" onpage 100).• Toner NotcompatibleToner cartridge isnot compatible.Check guideThe indicated tonercartridge is notsuitable for yourmachine.Install the corresponding tonercartridge with a Samsung-genuinecartridge (see "Replacing the tonercartridge" on page 97).Message Meaning Suggested solutions
