Operating system problems2416. Troubleshooting3Common Linux problemsCondition Suggested solutionsThe machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printersconfiguration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, openAdd new printer wizard to set up your device.• Check if the machine is started. Open Printers configuration and select your machine from the printers list. Look at the descriptionin the Selected printer pane. If its status contains Stopped, press the Start button. Normal operation of the machine should berestored. The “stopped” status might be activated when some problems in printing occur.• Check if your application has special print options such as “-oraw”. If “-oraw” is specified in the command line parameter, thenremove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit the command line parameter in thecommand item.Some color images come out allblack.This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed colorspace and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you shouldupgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions atwww.ghostscript.com.Some color images come out inunexpected color.This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGBcolor space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you shouldupgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions atwww.ghostscript.com.The machine does not printwhole pages, and output isprinted on half the page.It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has beenreported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Downloadthe latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.
