Troubleshooting4-2 Samsung Electronics4-2 Error MessagesError Message Description SolutionRETRY REDIAL? The machine is waiting for the programmed inter-val to automatically redial.You can press START to immediatelyredial, or STOP to cancel the redialoperation.COMM. ERROR A problem with FAX communications hasoccurred.Try again.DOCUMENT JAM Loaded document has Jammed in the scannerdocument feederClear the document Jam.DOOR OPEN The side cover is not securely latched The side door and front door must beclosed in the correct order. Open bothdoors. Close the front door first thenclose the side door.GROUP NOT AVAILABLE You have tried to select a group location whereonly a single location number can be used, suchas when adding locations for a multi-dial opera-tion.Try again, check location for group.LINE ERROR Your unit cannot connect with the remotemachine, or has lost contact because of a prob-lem on the phone line.Usually caused by a telephone lineproblem. Try again. If failure persists,wait an hour or so for the line to clearthen try againLOAD DOCUMENT You have attempted to set up a sending opera-tion with no document loaded.Load a document and try again.MEMORY FULL The memory has become full. Either delete unnecessary documents, orretransmit after more memory becomesavailable, or split the transmission intomore than one operation.NO ANSWER The remote machine was not answered after allthe redial attempts.Try again.Make sure the remote machine is OK.NO. NOT ASSIGNED The speed dial location you tried to use has nonumber assigned to it.Dial the number manually with the key-pad, or assign the number.NO PAPER[ADD PAPER]There is no paper in the paper cassette. Printingstops until paper is loaded.Re-load the paper cassette.OVERHEAT The printer part has overheated. Your unit will automatically return to thestandby mode when it cools down to nor-mal operating temperature. If failure per-sists, call service.PAPER JAM 0OPEN/CLOSE DOORRecording paper has jammed in paper feedingarea.Recording paper is jammed in pick-up unitPress STOP and clear the jam.PAPER JAM 1/2OPEN/CLOSE DOORRecording paper has jammed inside the unit.Recording paper has jammed in paper exit unit.Clear the jam.TONER LOW Toner cartridge is almost empty, or toner particlesin the cartridge are unevenly distributed in the car-tridgeRemove the toner cartridge and gentlyrock it from side to side.Try again. If problem persists replace thecartridge.TONER EMPTY Toner cartridge is now empty Replace the Toner Cartridge.