Samsung SCX-5315F Service Manual

Also see for SCX-5115: Product guide User guide Service manual

Contents

TroubleshootingSamsung Electronics 4-454-6-6 The cause and solutions of bad environment of the software4-6-6-1 The printer is not working (1)4-6-6-2 The printer is not working (2)Check and Cause Solution1. Check if the PC and the printer is properly connected andthe toner cartridge installed.2. Printing is nor working in the Windows.3. Check if the printer cable is directly connected to peripheraldevices1. Replace the printer cable. If the problems not solved evenafter the cable replaced, check the amount of the remainingtone.2. Check if the connection between PC and printer port isproper. If you use windows, check if the printer driver in thecontroller is set up. If the printer driver is properly set up,check in which program the printing is not working. The bestway to find out is to open the memo pad to check the func-tion of printing. If it is not working in a certain program, adjustthe setup the program requires. Sometimes, the printout isnormal within the Windows basic programs, but it's not work-ing in a particular program. In such case, install the newdriver again. If not working in the Windows basic program,Check the setup of the port of CMOS is on ECP. And checkthe address of IRQ 7 and 3783. If the scanner needs to be connected to the printer, first theremove the scanner from the PC to see if the printer is prop-erly working alone.Check and Cause Solution1. Secure more space of the hard disk.2. Printing error occurs even if there is enough space in thehard disk.3. Check the parallel-port-related items in the CMOS Setup.4. Reboot the system to print.1. Not working with the message 'insufficient printer memory'means hard disk space problem rather than the RAM prob-lem. In this case, provide more space for the hard disk.Secure more space using the disk utilities program.2. The connection of the cable and printer port is not proper.Check if the connection is properly done and if the parallelport in CMOS is rightly set up.3. As a printer port, Select ECP or SPP among SPP(Normal),ECP, and EPP modes(increase printing speed) SPP normalmode support 8-bit data transfer, while ECP Mode transferthe 12-bit data.4. If the regular font is not printing, the cable or the printerdriver may be defective.Turn the PC and printer off, and reboot the system to printagain. If not solved, double-click the printer in my computerIf the regular fonts are not printed this time again. the cablemust be defective so replace the cable with new one.• Description : After receiving the printing order, no response at all or the low speed of printing occursdue to wrong setup of the environment rather than malfunction of the printer itself.• Description : While Power turned on, the printer is not working in the printing mode.