Samsung SF-340 Series User Manual

Also see for SF-340: Quick install guide Service manual

Contents

Samsung SF-340 Series User Manual Manual pdf 64 page image

CARE ANDMAINTENANCE8.9CARE ANDMAINTENANCECARE ANDMAINTENANCEC ARE ANDM AINTENANCEC ARE ANDM AINTENANCECARE ANDMAINTENANCECARE ANDMAINTENANCECARE ANDMAINTENANCEFixing ProblemsYour problem may be listed in "LCD error messages" on page 8.7. The chart below shows other problems youcan solve yourself. If not, call the service company shown in the separate Warranty Card.Fax problemsProblem SolutionThe machine is not working, there is nodisplay and the buttons are not working.Unplug the power cord and plug it in again. Check that your socket is live.No dial tone. Check that the phone is connected properly. Check the phone socket in thewall by plugging in another phone.The numbers stored in memory do not dialcorrectly.Make sure the numbers are programmed correctly. To print a PhonebookReport, see "To print a report" on page 6.4..The document does not feed into themachine.Be sure the document is not wrinkled, and you are putting it in correctly.Check that the document is the right size and not too thick or too thin.You cannot receive faxes automatically. Check if TEL appears on the right side of the display. In TEL mode, youcannot receive a fax automatically. Be sure the handset is seated on thecradle properly.The machine cannot receive faxesmanually.Do not hang up the handset before pressing Start fax.The machine does not send anything. Check that the document is loaded face down.Send should show up in thedisplay.You may have hung up the handset before you pressed Start fax.Check if the machine to which you are sending can receive your fax.You cannot poll another machine. The fax machine you are polling may be using a poll code.The fax you received has blank bits on it. The machine sending to you may be faulty. A noisy phone line can causeline errors. Check your machine by making a copy.Spots or lines missing from the fax youreceive.Check if your phone line is noisy. Check if the printhead is clean bymaking a copy.You are receiving poor quality copies. The fax machine sending to you may have a dirty scan glass. Check for anoisy phone line.Some of the stretched words on the fax youreceiveThe machine sending to you had a temporary document jam.Your machine does not make copies. Make sure your document is loaded face down.There are lines on copies or documents yousend.Check your scan glass for marks and clean it (see "Cleaning the documentscanner" on page 8.2.)The machine dials a number, but fails tomake a connection with a remote faxmachine.The remote fax machine may be turned off, or unable to answer incomingcalls. Speak with the remote operator and ask for the problem to berectified.You cannot store a document in memory. There may not be enough memory available to hold the document youwant to store. If the display shows a Memory Full message, delete any docu-ments you no longer need, then retry the document.Blank areas appear at the bottom of eachpage or on continuation pages, with only asmall strip of material printed at the top.You may have selected the wrong paper settings. To select the properpaper size, see "Paper Size" on page 6.9.