Solving Problems163Solving ProblemsIf you are experiencing problems with your phone,perform the following simple checks beforecontacting a service professional. This may save youthe time and expense of an unnecessary service call.When you switch your phone on, the following messagesmay appear:Insert SIM Card♦Check that the SIM card is correctly installed.Phone Locked Enter Password♦The automatic locking function has been enabled.You must enter the phone’s password before youcan use the phone.Enter PIN♦You are using your phone for the first time. You mustenter the Personal Identification Number (PIN)supplied with the SIM card.♦The PIN Check feature is enabled. Every time thephone is switched on, the PIN has to be entered. Todisable this feature, use the PIN Check menu (Menu9.5.1).Enter PUK♦The PIN code was entered incorrectly three times insuccession and the phone is now blocked. Enterthe PUK supplied by your service provider.