103102Reference InformationAccess CodesThere are several access codes that are used by yourphone and its SIM card. These codes help you protectthe phone against unauthorised use.The access codes (except for the PUK and PUK2codes) can be changed using the Security Settingsmenu options (4-3). See page 86 for further details.Phone PasswordThe phone password can be set to avoid unauthoriseduse of the phone. The password generally suppliedwith the phone is 0000. You are advised to change itbefore you start using your phone.Keep the new password secret and in a safe place,separate from the phone.SSoollvviinngg PPrroobblleemmssThe phone starts beeping and “** Warning **Battery Low” flashes in the display• The battery is insufficiently charged. Replace thebattery with a charged one or recharge the phone.The audio quality of the call is poor• Check the signal strength indicator in the display( ); the number of bars after it indicates thesignal strength from strong ( ) to weak ( ).• Try moving the phone slightly or moving closer toa window if you are in a building.No number is dialed when you recall a phonebookentry• Check that the numbers have been storedcorrectly, by using the Phonebook Search feature.• Re-store them, if necessary.If the above guidelines do not enable you to solvethe problem, take a note of:• The model and serial numbers of your phone• Your warranty details• A clear description of the problemThen contact your local dealer or SAMSUNGafter-sales service.