Solving Problems165Solving ProblemsIf you are experiencing problems with your phone, performthe following simple checks before contacting a serviceprofessional. This may save you the time and expense ofan unnecessary service call.When you switch your phone on, the following messagesmay appearInsert SIM Card♦Check that the SIM card is correctly installed.Phone Locked Enter Password♦The automatic locking function has been enabled. Youmust enter the phone’s password before you can usethe phone.Enter PIN♦You are using your phone for the first time. You mustenter the Personal Identification Number suppliedwith the SIM card.♦The PIN Check feature is enabled. Every time thephone is switched on, the PIN has to be entered. Todisable this feature, use the PIN Check menu.Enter PUK♦The PIN code was entered incorrectly three times insuccession and the phone is now blocked. Enter thePUK supplied by your service provider.