954. TroubleshootingUnderstanding display messagesMessages appear on the control panel display to indicate the machine’s statusor errors. Refer to the tables below to understand the messages’ and theirmeaning, and correct the problem, if necessary.• You can resolve the error with the guideline from the computers’sPrinting Status program window (see "Using Samsung Printer Status" onpage 222).• If a message is not in the table, reboot the power and try the printing jobagain. If the problem persists, call a service representative.• When you call for service, provide the service representative with thecontents of display message.• Some messages may not appear on the display depending on theoptions or models.• [error number] indicates the error number.• [tray type] indicates the tray number.• [media type] indicates the media type.• [media size] indicates the media size.7Paper Jam-related messagesMessage Meaning Suggested solutionsPaper jamin exit areaPaper has jammed in theexit area.Clear the jam (see "Inexit area" on page 88).Paper jaminside of duplexPaper has jammed duringduplex printing. This isapplicable only tomachines with this feature.Clear the jam (see "Inthe duplex unit area"on page 90).Paper jaminside machinePaper has jammed in insidethe machine.Clear the jam (see"Inside the machine"on page 85).Paper jam in tray1 Paper has jammed in thetray.Clear the jam (see "Intray 1" on page 80).Paper jam in tray 2 Paper has jammed in theoptional tray.Clear the jam (see "Inoptional tray" on page81).Paper jamin MP tray Paper has jammed in themulti-purpose tray.Clear the jam (see "Inthe manual feeder/multi-purpose tray" onpage 83).Message Meaning Suggested solutions
