Section 14 Getting Started with Sprint PCS ServiceGetting Started with Sprint PCS ServiceDetermine if your Phone is Already ActivatedIf you received your phone in the mail or purchased it at aSprint PCS Center, it probably has been activated. All youneed to do is unlock your phone.Unlocking your PhoneFollow these steps to unlock your phone:1. Press to turn the phone on.2. Press .3. Enter your four-digit lock code. For security purposes,the code is not visible as you type.Activating your PhoneThere are two ways to activate your phone. Follow thesesteps: The fastest way is to call from your newSprint PCS Phone™.1. Fully charge your battery (see instructions on page 19).2. Turn on your Sprint PCS Phone.3. Press to reach a Sprint PCS CustomerAdvocate. You must be in a Sprint PCS Service Areawhen making this call. The other way is to call Sprint PCS Customer Care fromany phone other than your new Sprint PCS Phone(which isn’t yet activated). Call us toll-free at1-888-715-4588.During this call you will be guided through the activationprocess. The call typically takes approximately 30 minutes,but could take longer during peak times. You canstreamline the process by reviewing the Clear and SimpleFacts brochure and pre-selecting your Sprint PCSService Plan.TipIf you can’t recall yourlock code, try using thelast four digits of eitheryour Social Securitynumber or Sprint PCSPhone Number or try0000. If none of thesework, call Sprint PCSCustomer Care at1-888-211-4PCS (4727).Note:The activation processvaries in certain Affiliateareas.