Getting SupportThe TV has several built-in systems designed for user and TV system support.Support through Remote ManagementMENU > Support > Remote Management Try NowIf you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose yourTV remotely. You will need to read and agree to the service agreement before using this feature. ASamsung Electronics technician will then diagnose, repair, and update your TV remotely. These featuresare only available when your TV is connected to the Internet.Getting Remote SupportSamsung Remote Support service offers you one-on-one support with a Samsung Technician who canremotely.● Diagnose your TV● Adjust the TV settings for you● Reset your TV to its factory settings.● Install recommended firmware updates