TroubleshootingGetting Support180 Support through Remote Management181 Finding the Information You Need for ServiceThere is a problem with the picture182 Testing the PictureI can't hear the sound clearly184 Testing the SoundI can't see 3D images clearly.185 Testing 3D Picture QualityThere is a problem with the broadcast.My computer won't connect.I can't connect to the Internet.The Schedule Recording/Timeshift function isn'tworking.Anynet+ (HDMI-CEC) isn't working.I am having trouble launching/using apps.My file won't play.I want to reset the TV.Other IssuesAppendixRead Before Using 3D Viewing Mode192 3D PrecautionsS-Recommendation Disclaimer195 S Recommendation with Voice Interaction195 S Recommendation196 Supported Resolutions for 3D ModesRead Before Using Voice, Motion, or Face Recognition198 Voice, Motion, and Face Recognition Precautions200 Requirements for Using Voice, Motion, or FaceRecognitionRead Before Using AppsRead Before Using the WebBrowserRead Before Playing Photo, Video, or Music Files205 Photo, Video, and Music File Use Limitations205 Compatible Storage Devices for File Transfers206 Supported External Subtitles206 Supported Internal Subtitles207 Supported Image Formats and Resolutions207 Supported Music Formats and Codecs208 Supported Video CodecsRead After Installing the TV210 Picture Sizes and Input Signals210 Installing an Anti-Theft Lock211 Read Before Setting Up a Wireless Internet ConnectionRead Before Connecting a Computer (SupportedResolutions)212 IBM212 MAC213 VESA DMTSupported Resolutions for Video Signals214 CEA-861LicenseGlossary