Samsung WAM7500 User Manual

Also see for WAM6500: How to reset User manual User manual User manual User manual

Contents

AppendixA troubleshootingBefore requesting service, please check the following.Symptom Check RemedyThe unit will not turn on. • Is the power cord plugged into theoutlet?• Connect the power cord to theoutlet.Hub and product is not paired. • When the Hub is plugged in, dothe HUB's front indicators showit's operating properly?• Is the LAN cable connected tothe wireless router and the HUBproperly?• Make sure the product's front LEDturns from red to blue.• Reset the HUB. (Refer to the HUB'suser manual for details.)Unplug the HUB and plug it inagain. Check whether the pairingindicator on the front of the HUB isblinking or not.• Reset the product (see page 5).Click here.Unplug the product and plug it inagain. Check whether the pairingindicator on the front of theproduct is blinking or not.A function does not work whenthe button is pressed.• Is there static electricity in the air? • Disconnect the power plug andconnect it again.Sound is not produced. • Is the volume set to minimum? • Connect the product correctly.• Adjust the volume.The TV SoundConnect (TV pairing)failed.• Does your TV support TVSoundConnect?• Is your TV firmware the latestversion?• Does an error occur whenconnecting?• TV SoundConnect is supported bysome Samsung TVs released after2012. Check your TV to see if itsupports TV SoundConnect.• Confirm TV SoundConnect is set toOn in your TV's menu.• Update your TV with the latestfirmware.• Contact the Samsung Call Centre.• Press and hold the Sourcebutton for more than 5 secondsto reset TV SoundConnect andconnect a new TV.464444