RECALL DIAL TONEPress the NEW button to disconnect your existing call, wait for dial tone andthen make a new call on the same line.NOTE: If this button does not appear on your keyset, the FLASH key maybe programmed to recall dial tone.SENDING A FLASHWhile on an outside call, press the FLASH key to send a flash to the tele-phone company. This is required for some custom calling features or CEN-TREX use.NOTE: Flash is not available on an ISDN circuit.BUSY LINE QUEUING WITH CALLBACKIf you receive a busy signal when you are selecting an outside line, thismeans that the line or group of lines is busy.• Press the CBK key, if programmed, or dial 44. You will hear confirmationtone.• When the line becomes free, the system will call you back.• Lift the handset or press the ANS/RLS key to answer, wait for dial toneand dial the telephone number or speed dial number again.NOTES:1. A callback will be canceled if not answered within 30 seconds. If youhave set a callback, your CBK key will light.2. If the Hot Keypad feature has been turned off, you must first lift the hand-set or press the SPEAKER key before dialing.CANCELING CALLBACKA callback will be canceled if not answered within 30 seconds. If you haveset a callback, your CBK key will light.Your phone may have a maximum of five callbacks to lines and/or stationsset at a time. To cancel a callback:• Press the CBK key, if programmed, or dial 44. You will hear confirmationtone.• While you are listening to confirmation tone, press the HOLD key. Thiswill cancel the oldest set callback.NOTES:1. If the hot keypad feature is turned off, you must first lift the handset orpress the SPEAKER key before dialing.1514OUTSIDE CALLSMAKING AN OUTSIDE CALL• Lift the handset and press an idle outside line button, line group buttonor dial a line access code to receive dial tone—OR—press an idle out-side line button, line group button or dial a line access code to receivedial tone through the speaker—OR—press SPEAKER, receive intercomdial tone and dial a line access code.• Dial the telephone number.• Finish the call by replacing the handset or pressing the ANS/RLS key.NOTE: You will receive No More Calls tone when you attempt to make a calland there is no key available for that line.• If Least Cost Routing is enabled on your phone system, this button maybe labeled LCR or accessed by dialing an access code (usually 9).• If your system is programmed to require an authorization code beforemaking a call, dial 4 plus a valid code before selecting a C.O. line.• If your system is programmed to require an account code before mak-ing a call, press the ACCT button or dial 47 plus a valid bin number,press the ACCT button again and then select a C.O. line.For more information on authorization and account codes, see your systemadministrator.NOTE: If the Hot Keypad feature has been turned off, you must first lift thehandset or press the SPEAKER key before dialing.ANSWERING AN OUTSIDE CALL• Lift the handset and you are automatically connected to the ringing call.See Ring Preference under Customizing Your Keyset—OR—press theANS/RLS key to automatically answer on the speakerphone.NOTE: If a call is flashing at your keyset but not ringing, you must press theflashing button to answer.UNIVERSAL ANSWEROutside lines may be programmed to ring a general alerting device. Toanswer calls ringing this device, dial 67 or press the UA key. This device canoperate in any one of the six different ring plans.NOTE: If the Hot Keypad feature has been turned off, you must first lift thehandset or press the SPEAKER key before dialing.