Samsung iDCS500 Manual

Also see for iDCS500: Programming manual General description User guide User guide User guide

Contents

4-21Station Message Detail Recording (SMDR)The system provides records of calls made, received and transferred. Connecting a customer-provided printer or call accounting system will allow collection of these records. Each call recordprovides the following details: station number, outside line number, start date, start time, duration ofcall, digits dialed (maximum 18) and an account code if entered. The system may print a headerfollowed by 50 call records per page or send continuous records with no header for use with a callaccounting machine. See the sample printouts.The SMDR format contains many options that allow it to be customized for a company’s individualneeds. Options to print include incoming calls, outgoing calls, in and out of group status, change inDND status and authorization codes.System AlarmsA DISA alarm will warn the customer if the DISA security system has been triggered by too manyincorrect password attempts. The alarm can ring any station or group of stations and show anappropriate display at the assigned stations.System Maintenance AlarmsThe iDCS 500 continuously performs internal system diagnostics. When either a major or minor faultis detected the system can ring stations with an ALARM KEY assigned. The keyset display showsinformation that includes the description, location and date and time stamp for each alarm.A log of 100 alarms are stored in a buffer and can be reviewed at a display keyset or sent to a printer(see ‘Sample Alarm Report’ section of this manual).NOTE: System Maintenance Alarms are only available with a LAN module installed on the MCP card.System DirectoryEach station, station group and outside line can have an 11 character directory name. This name willappear on keyset displays to provide additional information about lines and stations.Tenant Service (2)There are several programs that allow the iDCS 500 to be installed in tenant applications. Thesefeatures allow a technician to split the system in two with each tenant having individual control overoperator groups, page zones, speed dial numbers, night service (manual or automatic), DISA andcustomer level programming. Each tenant is separate. No intercom calling between tenants ispermitted.Toll RestrictionThere are 500 allow and 500 deny entries on iDCS-L version software, 250 allow and 250 deny entrieson iDCS-M version software of 11 digits each. Each of these entries can apply to dialing classes B, C,D, E, F and G. Expensive calls, as well as specific area and office codes, can be allowed or denied ona per-class basis. Class A stations have no dialing restrictions and Class H stations cannot makeoutside calls.Any outside line may be programmed to follow station toll restriction or follow the toll restrictionclass assigned to it. Each station and trunk can have a day dialing class and a night dialing class.