50 51Set the minute (flashing numbers) with theDOWN ( ) or UP ( ) arrow buttons. Press theCHECK ( ) button to confirm the minutes andreturn to the MENU Mode.Note: The volume of an alarm will be affected by your meter’svolume setting, which can be changed in the meter’s “BEEP”option. If your meter has the volume turned OFF, then the alarmwill not sound, but the backlight will flash.[6] Setting Multiple Alarms: To set other alarms, press theDOWN ( ) or UP ( ) arrow buttons until the alarm you wantto set (AL1 to AL7) is displayed. Follow the previous steps inthis section.The BGStar Blood Glucose Monitoring System has beendesigned to work accurately under normal conditions. On rareoccasions, the meter will display an error message instead ofa glucose result. The BGStar System is able to detect specificproblems which may allow you to determine the cause ofthe error without wasting valuable test strips. When youare presented with an error message, check for commonproblems within this chapter that may explain the source ofthe error.Errors and Troubleshooting19CHAPTERCAUTION: In certain cases, the meter may return an errorcode or provide an inaccurate result if it is being used nearelectrical equipment, like a power generator or a computermonitor. If this is the case, move the meter away from thesource of electrical interference.Error 1:Problems have occurred that are related to test strip use.[1] If this message appears the moment the test strip isinserted, the test strip may be wet or damaged.[2] If the message appears during a test, the test strip mayhave been removed too early.[3] If this message appears after the last progress bar insteadof a result, it may indicate that you applied more blood aftertesting began.Error 2:The meter has detected an irregularity with the sample.[1] The test strip may be partially filled; you should check thewindow of the test strip to confirm that it is full.[2] The sample may not be blood or control solution.Error 3:The meter has detected that the test strip is in poor condition.[1] The test strip may have been improperly stored (e.g. hot,humid conditions) or may be expired.[2] The test strip may have been mishandled by vigorousbending or shaking.