26TroubleshootingUse the following checklist for troubleshooting if you have problems with your LCD TV. Consult your local dealeror service outlet if problems persist. Be sure all connections are properly made when using with other units.FOR CUSTOMER SERVICE, ADDITIONAL SET-UP AND OPERATING ASSISTANCE, OR TO ORDER ACCESSORIESPLEASE CALL:1-800-289-0980WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READYOR WRITE TO:ORION SALES, INC.3471 N. UNION DR.OLNEY, ILLINOIS 62450FOR INFORMATION ON OUR OTHER PRODUCTS AND RECYCLING INFORMATION, PLEASE VISIT OUR WEBSITE ATwww.orionsalesinc.comSYMPTOMS POSSIBLE SOLUTIONSTV does notoperate.Make sure the power cord is plugged in.Try another AC outlet.Power is off, check fuse or circuit breaker.Unplug unit for an hour, then plug it backin.••••Poor soundor no sound.Station or Cable TV experiencingproblems, tune to another station.Check sound adjustments (Volume andMute).Check for sources of possibleinterference.•••Poor pictureor no picture.Station or Cable TV experiencingproblems, tune to another station.Make sure channels are set into memory.Check antenna or Cable TVconnections, adjust antenna.Check for sources of possibleinterference.Check picture control adjustments.•••••Poorreception onsomechannels.Station or Cable TV experiencingproblems, tune to another station.Make sure channels are set into memory.Station is weak, adjust antenna toreceive desired station.Check for sources of possibleinterference.••••Poor color orno color.Station or Cable TV experiencingproblems, tune to another station.Make sure channels are set into memory.Check picture control adjustments.Check antenna or Cable TVconnections, adjust antenna.Check for sources of possibleinterference.•••••Picturewobbles ordrifts.Station or Cable TV experiencingproblems, tune to another station.Make sure channels are set into memory.Cable TV company is scrambling signal.Adjust antenna.••••SYMPTOMS POSSIBLE SOLUTIONSDigitalbroadcastingscreenproblem.Check digital signal strength.•No CATVreception.Check all Cable TV connections.Set Air/Cable menu option to the Cablemode.Station or Cable TV system problems,try another station.•••Horizontal ordiagonal barson screen.Check antenna connections, adjust orre-direct antenna.Check for sources of possibleinterference.••No receptionabovechannel 13.Make sure Signal Type option is in theappropriate mode.If using antenna, check UHF antennaconnections.••No Remoteoperation.Batteries are weak, dead or insertedincorrectly.Remote is out of range, move closer toTV (within 15 feet).Make sure Remote is aimed at sensor.Confirm there are no obstructionsbetween the Remote and the TV.Make sure the power cord is plugged in.•••••TV shuts off. Sleep Timer is set.Power interrupted.••Closed -Caption is notactivated.TV station experiencing problems orprogram tuned is not closed captioned.Try another channel.Check Cable TV connection or VHF/UHFantenna, reposition or rotate antenna.Set closed caption decoder in the menu.•••TV is notshown in yourlanguage.Select proper language in the menuoptions.•Downloaded from www.Manualslib.com manuals search engine