1. What channel do I put my television on to watch a DVDplayer?To determine where the DVD player is connected, turn the DVDplayer and TV on and set the TV on channel 3. Then press theINPUT key on the remote control to scroll through the signalinputs to locate the DVD player startup screen.2. I am not receiving all of my VHF and UHF channels or cablechannels?Make sure an antenna or your cable service is connected tothe ANT. Terminal. If there is a VCR connected, make sure it isturned off. Press the RESET key on the remote two times tobegin an automatic channel search.3. I connected a satellite receiver directly to the digital con-nection on the television and cannot receive my satellitechannels?Although the satellite signal is digital, it still must be processedby a satellite receiver. The “Out to TV” connection on thesatellite receiver must be connected to the ANT. Terminal onthe television.4. How do you turn the caption on and off?To turn captioning on or off, press and release the CAPTIONkey on the remote until the desired caption mode appears (CC1and Digital CC1 are used most commonly).5. I’m connected to a satellite system. How do I get mytelevision to go to channel 73?Turn on the satellite receiver then press the RESET key on theremote twice to begin a channel search. If after the search nosatellite channels appear. Press the MENU key on the remoteand select “Analog Antenna Signal.” Use the CURSOR keysto select CABLE. Press the EXIT key, then press in channel 73.6. How do I get a full picture on the screen?If you are connected to a Cable box or Satellite receiver, bringup the box menus and select 4:3 as the screen aspect ratio.Then press the PIX SHAPE key on the television remotecontrol for the desired screen shape.7. Is my remote universal?No, this remote control is designed to operate a Sanyotelevision only.8. When I do a channel search some of my digital channelsdisappear. What is wrong?Many digital stations are not on-the-air 24 hours a day. Afterdoing the initial channel search, always use the menu systemto perform a “Digital Add-on Search” to add new digital chan-nels, so that stations not on-the-air during the search will notbe erased.9. There is no picture, sound is ok?Check appropriate video connection to make sure it corre-sponds to the audio connection being used. If the sound isassociated with component jacks on a DVD player, it may benecessary to access the DVD menu to select the componentoutputs or S-Video output.10. There is no sound, picture is clear?If you are connecting your television through the Compositejacks (Video1), S-Video jack (Video1), or Component jacks(Video2 or Video3) the matching audio jacks must also beconnected.11. The picture is not as clear as it should be. Am I using thebest quality connection?Picture quality is classified as follows:Analog RF cable connection . . . . . . . . . . . . . . . . . . . . . BasicVideo1 (Composite – yellow) . . . . . . . . . . . . . . . . . . . . . GoodVideo1 (S-Video) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BetterVideo2 (Component – green, blue, red) . . . . . . ExceptionalVideo3 (Component – green, blue, red) . . . . . . ExceptionalDigital Antenna In . . . . . . . . . . . . . . . . . . . . . . . . . Exceptional12. How do I register my television warranty?No registration is necessary, just hold on to your sales receipt.We will warranty the television from the date on the receipt.13. Where is the code for a Sanyo television to program intomy universal remote?You must obtain the code from the manufacturer of the remotecontrol you want to program. Refer to the remote’s owner’smanual.14. When I adjust the volume on the television why does thevolume level on the surround sound system remain steady?The audio output jacks are set to a fixed level and do not varywith the television volume. The volume control on the surroundsound system must be used.15. My digital channel number doesn’t match the stationnumber.On some digital channels the channel number displayed on thetelevision will be different than the channel ID number. This isdetermined by the digital package broadcasted from the localstation through the digital signal.16. What is the recommended method for cleaning the cabinetand screen?Clean the cabinet with a soft-drycloth. Clean the screen using adamp-soft-cotton cloth.45FREQUENTLY ASKED QUESTIONS (FAQ)