TallyGenicom 6800 Series User Manual

Also see for 6800 Series: Administrator's manual

Contents

TallyGenicom 6800 Series User Manual Manual pdf 177 page image

175A Troubleshooting TipsWindows Troubleshooting TipsThis section provides information on possible solutions to somestandard Windows and PrintNet configuration errors.Technical SupportIf you require technical support, please have the followinginformation available when you call:1. What level of software are you running?2. What type of attachment do you have?3. What is your host operating system?4. Give a detailed description of the problem.5. How often, and when, does the problem occur?6. Give a detailed description of your network and thecomponents attached.7. Provide printer configuration and Ethernet test page in eitherhardcopy or softcopy if possible.