16 TASCAM DR-100MKIIITroubleshootingIf you are having trouble with the operation of this unit, please check thefollowing before seeking repair. If these measures do not solve the problem,please contact the store where you bought the unit or TEAC customer support(see back page).8 The unit will not turn on.• Confirm that the built-in battery has enough charge or that the replaceablebatteries are installed correctly.• Confirm that the TASCAM PS-P520E AC adapter (sold separately) powerplug and the USB connector are securely connected. The unit might notoperate properly through a USB hub.• Confirm that the HOLD switch is set to OFF.8 The unit turns off automatically.• Confirm that the automatic power saving function is disabled.i Since this unit complies with the European Standby Power Regulations(ErP), the automatic power saving function operates regardless ofwhether the unit is being powered by an AC adapter or batteries. If youdo not want to use the automatic power saving function, set it to OFF.(The factory default setting is 30min.)8 The CHG indicator alternately lights orange andgreen.• Proper charging might not be possible in a location that is too hot or toocold. Charging is possible when the temperature is between 0−30°C.8 The remaining charge of the built-in battery is notshown accurately• The remaining charge of the built-in battery might not be shown accuratelywhen the unit is purchased. Discharge and charge the battery completelyonce to enable the unit to relearn the remaining battery charge and showit accurately.8 The unit does not function.• Confirm that the HOLD switch is set to OFF.• The unit will not function when in USB storage mode.• If operation becomes abnormal, press and hold the (power) buttonfor at least 10 seconds while holding down the STOP [8] button. This willforce the unit to turn off.8 The SD card is not recognized.• Confirm that the SD card is inserted completely.8 No sound is output.• Confirm the unit headphone/speaker output level.• Check the monitoring system connections and volume level.• No sound is output from the speaker in the following conditions.i The (speaker) switch is set to OFFi The unit is recording or in recording standbyi Headphones are connected8 Recording is not possible.• Confirm that the the SD card has enough open space.• Recording becomes impossible when the total number of files reaches5000.8 The input sound is extremely quiet or loud.• Check input level settings.• Check the output levels of connected external equipment.8 The output sounds unnatural.• Check the playback speed (VSA playback function).• Confirm that the level control function is not on.8 I cannot erase a file.• A protected (read only) file cannot be erased.8 This unit’s files do not appear on the computer.• Confirm that the unit is properly connected to the computer using its USBport. The unit might not operate properly if connected through a USB hub.• Confirm that the unit is in USB storage mode.8 The wrong language was set accidentally.• After pressing the (power) button to turn the unit off, press the(power) button while pressing and holding the MENU button.The language selection menu will appear, and you will be able to select thelanguage.SpecificationsGeneral8 Recording mediaSD card (64 MB−2 GB)SDHC card (4 GB−32 GB)SDXC card (48 GB−128GB)8 Recording/playback formatsWAV (BWF): 44.1/48/88.2/96/176.4/192kHz, 16/24-bitMP3: 44.1/48kHz, 128/192/256/320kbps8 Number of channels2 channels (stereo)Inputs and outputs8 MIC/LINE IN jacks (XLR support phantom power)Connectors: XLR-3-31, 6.3mm (1/4") standard TRS jacks8 EXT IN jack (can provide plug-in power)Connector: 3.5mm (1/8”) stereo mini jack8 DIGITAL IN connectorConnector: 3.5mm (1/8”) TRS jack8 LINE OUT jackConnector: 3.5mm (1/8”) stereo mini jack8 (headphone) jackConnector: 3.5mm (1/8”) stereo mini jack8 Built-in speaker0.4W (mono)8 USB portConnector type: Micro-BFormat: USB 2.0 HIGH SPEED mass storage class8 REMOTE jackConnector: 2.5mm (3/32”) TRS jack