Wallbox COMMANDER 2 User Manual

Also see for Commander 2: Installation and user guide Manual Installation guide Installation guide Installation guide

49CONNECTIONThere is no Wi-Fi coverage where the charger is installedIf it is not possible to install the Wallbox Commander 2 anywhere else, a Wi-Fi extender could be the solution.The charger can also be connected to the internet with an Ethernet cable.A subscription plan called “Wallbox Always Connected” can be purchased with our sales team so you canalways have your Commander 2 connected to the internet.There is Wi-Fi coverage, but there are connection problemsCheck that your Wi-Fi network and internet are working correctly.• Try to connect another device and check that the network is active and can be connected to theinternet.• Restart your router and check the connections.• Open the ports on your router. In order to connect your Commander 2, the following ports will need tobe open:TCP 80 Used for data transferUDP 123 Used for time synchronisation• Connect using a different Wi-Fi Network.If you don’t have another Wi-Fi network available, you can create a Wi-Fi network with your mobile phonedata using a Wi-Fi hotspot. Here are the instructions on how to do so with your phone:Tip: Switching on the hotspot for the first time fills in default settings, such as network name andpassword.Connect your Wallbox to this new Wi-Fi network.Wi-Fi network disconnectionsIf the charger has lost its Wi-Fi connection, simply restart your Wallbox Commander 2 and it willautomatically reconnect.Check your Wi-Fi modem as well to make sure it is functioning properly.iPhone (iOS 12):1. Settings2. Mobile Data3. Personal Hotspot4. From the Commander 2 select thehotspot you created with your iPhoneAndroid (Pie):1. Settings2. Network & Settings3. Hotspot & tethering4. Wi-Fi hotspot5. Select on6. From the Commander 2 select thehotspot you created with yourAndroid phone.

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