Waves MultiRack SoundGrid V9.5 Troubleshooting Manual

Contents

21Answer:This happens when a USB device is connected while enabling ReadyOn. Hold thespace bar upon start up, then choose "Delete restoration data and proceed toSystem Boot Menu" (this will disable ReadyOn, and you will need to enable it againcorrectly).Question:The new hardware wizard doesn’t appear when I plug in my iLok or USB Flash Drive.Answer:The new hardware wizard doesn't load because ReadyOn is already enabled.Question:The installer won't launch or freezes during the installation process.Answer:Make Sure ReadyOn is disabled. Try a different USB Flash Drive (your current drivemight be defective). If the problem persists, the file might be corrupted. In such case,please try to download the file again from: http://www.waves.com/downloads/digico#v9.Question:When clicking on Update for the DiGiCo I/O, an Error message appears saying "Couldnot find the appropriate Firmware Updater file".Answer:You probably have a very old MultiRack SoundGrid version installed on this console (V7-SGV1, V8-SG2.0) and will need to download a Firmware Updater Tool.Instructions for downloading the Firmware Updater Tool:1. Go to the Waves For DiGiCo downloads page -> Version 8 tab.2. Download the Firmware Updater Tools required for V1-to-V2.5 Upgrade.Choose between SD7 and all other models.3. Copy this file to your SD console via a USB Flash Drive. Technical Note: Noneed to disable the ReadyOn for this process.4. Run digico-firmware-updater-for-sdx-type.zip file on your console and followthe instructions.If this is an SD7 console, repeat the process for the second Engine.