3Introduction1.The objective of this document is to assist you with troubleshooting Waves MultiRackSoundGrid V9.5 for DiGiCo systems. This guide is written under the assumption that youhave read and followed the setup instructions available on our website before attemptingto fix your problem.This guide is divided into five sections:1. Illustration of a functioning SG System2. Guide to resolve a non-functioning SG System3. General information about the SG System components4. Frequently asked questions5. AppendixComponents Required for Establishing a MultiRack2.SoundGrid System1. Waves I/O card: Pre-installed in the console.2. Waves qualified SoundGrid Server: A multi-core PC used for real-time audioprocessing. See a list of Waves-qualified Servers in Appendix A – Servers.3. Network switch: See a list of Waves-qualified switches in Appendix C - SoundGridCompatible Switches.4. Ethernet Cables: Standard CAT5e or CAT6 Ethernet cables. See a list of supportedlength per cable type and application in Appendix D - Ethernet Cables for SoundGridSystems.5. USB Flash Drive/iLok with activated licenses for Waves SoundGrid compatibleplugins.