DocuTech 128/155/180 HighLight Color Operator Guide 4- 23Problem SolvingInterposer problemsNOTE: Production publisher configuration onlyTable 4-2. Resolving an interposer problemFinisher problemsNOTE: Production publisher configuration onlyProblem Suggested solutionsRepeated jams ininterposerFollow the jam clearance diagram in the Printer Fault Clearancewindow carefully to ensure all paper has been cleared.Make sure the stock in trays 4 and 5 have been loaded correctly.Refer to the Satisfaction guides in chapter 4, “TechnicalInformation”, for information on loading stock in trays 4 and 5.Make sure the stock in trays 4 and 5 meet the specifications forthese trays as indicated in the Satisfaction guides in chapter 4,“Technical Information”.Table 4-3. Resolving a finisher problemProblem Suggested solutionsRepeated jams inarea 14 (bindexer)The bindexer contains three bins used by the system to sort sets.The capacity of each bin is 125 sheets of substance 20 (75 g/m2) or0.5 inch (13 mm) thickness.Include inserts and covers when considering the output capacity ofthe bindexer.125 sheets of substance 20 (75 g/m2) is equal to approximately:104 sheets of substance 24 (90 g/m2)78 sheets of substance 32 (120 g/m2)47 sheets of substance 110 (200 g/m2).Check that the sets in the bindexer are less than 0.5 inch (13 mm)thick.If the set exceeds 0.5 inch (13 mm) thickness, reprogram the job forfewer sheets or reduce the number of heavy-weight sheets.When running collated, unfinished sets, the maximum sheetcapacity of the bindexer can be set between 50 and 125.When running anything other than collated, unfinished sets, themaximum sheet capacity of the bindexer will remain at 125.Jammed bindertape, such as bindertape stickingtogether, orcosmetic defects inthe bound bookReplace the tape reel with a new reel using the procedure,"Replacing the binder tape reel," in this guide.Refer to the binder tape reel storage information in this guide.