Printer Error messages 24. Problem SolvingXerox DocuColor 2006 24-33Printer Error messagesIf the problem still exists after following the instructions in this table, call yourservice support and report the problem.Message Possible Cause Action010-317 Call forServiceThere may be anelectrical problem.Call your service support and reportthe code displayed in the message.Black Ink Low The Black Dry InkCartridge is low.When prompted, replace the BlackDry Ink Cartridge.Check Loading of[paper tray] in UseThe input document sizedoes not match the sizeof the paper in theselected tray.Select Auto Tray.Adjust the paper tray Width Guide.Clear Jam in Area 1 There is a paper jam inArea 1.Refer to the Area 1 jam clearanceprocedure in this chapter.Clear Jam in Area 2 There is a paper jam inArea 2.Refer to the Area 2 jam clearanceprocedure in this chapter.Clear Jam in Area 3 There is a paper jam inArea 3.Refer to the Area 3 jam clearanceprocedure in this chapter.Clear Jam in Area 4 There is a paper jam inArea 4.Refer to the Area 4 jam clearanceprocedure in this chapter.Clear Jam in Area 5 There is a paper jam inArea 5.Refer to the Area 5 jam clearanceprocedure in this chapter.Clear Jam in Area 6 There is a paper jam inArea 6.Refer to the Area 6 jam clearanceprocedure in this chapter.Clear Jam inDuplex TrayThere is a paper jam inthe Duplex Tray.Refer to the Duplex Tray jamclearance procedure in this chapter.Close Area 1 The Area 1 access coveris open.Close the Area 1 access cover.Close Area 2 The Area 2 access coveris open.Close the Area 2 access cover.Close Area 3 The Area 3 access coveris open.Close the Area 3 access cover.Close Area 4 The Area 4 access coveris open.Close the Area 4 access cover.
