Xerox 7300 Troubleshooting Manual

Also see for WorkCentre 7300 Series: Quick use guide Administrator's guide

Xerox 7300 Troubleshooting Manual Manual pdf 15 page image

Page 1 of 3Review the five test pages printed with this page: The pages consist of cyan, yellow, magenta, and black; and anotherpage with all four colors. Use the information below to help solve your print-quality problems.Note: The examples shown are Long-Edge Feed (LEF). If you print Short-Edge Feed (SEF), the examples below arerotated 90 degrees. The images shown are for reference only. Not all pages represented are printed.Light Lines in One ColorThin, light or white lines appear in only one color.1. Open the top cover.a. Clean the four LED bars (a) usingthe cleaning pad supplied witheach new toner cartridge.b. Check the Imaging Unit and re-move any foreign material if found.aCaution: Do not leave the top cover open for more than 10 minuteswithout covering the Imaging Unit as damage could result. Use thedark bag that came with the Imaging Unit or dark paper as a cover.2. If the problem persists after cleaning the LED bars, do the following:a. Check the toner for the problem color. Replace the toner if low.b. Lift out the Imaging Unit, for the problem color, keepingthe toner cartridge installed.c. With the Imaging Unit in an upright position (to avoid toner spills), lift ithigh enough to visually inspect theshiny green surface underneath.d. If the shiny green surface has scratches or damage thatalign with the defect of the print, replace the Imaging Unit.Caution: Do not touch the shiny green surface of the Imaging Unit.Set the Imaging Unit on a hard flat surface only as scratching ordamage can occur causing more print-quality problems.Problem SolutionPrinting Is Too Light orToo Dark in All Colors1. Try a different Color Matching mode. From the printer's frontpanel Support Menu select Improve Print Quality?, thenselect Print-Quality Tips Page and press OK. Note: The TekColor Correction set to Automatic provides the best results for most documents.2. Adjust the light or darkness levels. From the printer's frontpanel Support Menu, select Improve Print Quality? thenselect Calibrate Colors Menu, then select Print TutorialPage. Follow the procedure Lighten/Darken Colors.Dark Lines in One ColorThin, dark lines appear in only one color when a light color is faded or blended with black.Note: Some slight scratching is normal.PHASER®7300 COLOR PRINTERDiagnosing Print Quality