Xerox 7300 Troubleshooting Manual

Also see for WorkCentre 7300 Series: Quick use guide Administrator's guide

Xerox 7300 Troubleshooting Manual Manual pdf 16 page image

Page 2 of 3Dark Lines/Smudges or StreaksAll ColorsBlack and/or colored areas appear on the pagein all colors and/or in non-print areas.1. From the printer's front panel Support Menu select ImprovePrint Quality?, then select Print Paper Tips Page and pressOK.2. Ensure the paper you are using is the correct type for theprinter and is properly loaded.3. Ensure the paper loaded in the tray matches the paper typeselected on the printer's front panel and in the computer'sprinter driver.4. Open the top cover and make sure the orange fuser restraintpin is removed and the green lever on the back side of thefuser is in the locked position.5. From the printer's front panel Support Menu select ImprovePrint Quality?, then select Remove Print Smears and pressOK. Five cleaning pages will run through the printer.6. If the problem continues, replace the Imaging Unit in thecolor of the smudges.Problem SolutionRepeating DefectsMarks or voids recur uniformly in only one color.1. Replace the corresponding Imaging Unit if defects occur every:44 mm (1.73 in.)50 mm (1.97 in.)94 mm (3.70 in.)2. Replace the Transfer Belt if defects occur every:58 mm (2.29 in.)3. If the defect occurs every:143 mm (5.62 in.)a. From the printer's front panel Support Menu selectImprove Print Quality?, then select Remove PrintSmears and press OK.b. If the problem continues, replace the Fuser.Marks of any color or voids recur uniformly in all colorsand/or in non-printed areas.Image OffsetToner appears to have been pulled off the page and placed about 143 mm across the page from where it should be.1. From the printer's front panel Support Menu select ImprovePrint Quality?, then select Print Paper Tips Page and press OK.2. Ensure the paper you are using is the correct type for theprinter and is correctly loaded in tray.3. If the problem persists:a. From the printer's front panel Printer Setup Menuselect Tray Setup Menu and press OK. Select thetray you are printing from (i.e., MPT, Tray 1, etc).b. Select Set Paper Type and then select Special.c. Use the Back button to return to the Tray SetupMenu and select Special Paper Setup Menu.d. Scroll to a lighter paper type and press OK.