Xerox CopyCentre C32 Quick Reference Manual

Also see for CopyCentre C32 Color: User manual Brochure Supplementary guide

Contents

Xerox CopyCentre C32 Quick Reference Manual Manual pdf 152 page image

PAGE 10-4 XEROX C OPY C ENTRE/W ORKC ENTRE PRO 32/40 C OLOUR Q UICK R EFERENCE G UIDETROUBLESHOOTINGXEROX WELCOME AND SUPPORT CENTER...If a fault cannot be resolved by following the touch screen instructions, check theTroubleshooting Tips in the next section - they may help to solve the problemquickly. If the difficulty persists, contact the Xerox Welcome and Support Center.The Welcome and Support Center will want to know the following information: Thenature of the problem, the Machine Serial number, the fault code (if any) plus thename and location of your company.Locating the serial numberNOTE: The serial number can also be found on a metal plate toward the rear of themachine in Area 1, in the back of the fuser module.1 ¾ Press the Machine Status button on the control panel.2 ¾ The Machine Information screen will be displayed.¾ Select [Machine Details].3 ¾ The Customer Support Number for the Welcome and Support Centertelephone number and Machine Serial Number for your machine will bedisplayed.Spode QRG.book Page 4 Tuesday, May 13, 2003 10:51 AM