Quick Reference Guide Page 11-7Troubleshooting¾ Check that the Touch Screen is displaying the correct size for the paper in use.¾ Load fresh paper.Repeated Check Tray Messages on the Touch Screenand the paper is loaded in the tray¾ Adjust the edge guides against the stack of paper in the tray.¾ If the edge guides were not set against the paper stock in the tray when Startwas selected, delete the job in the job queue and begin again.Paper Curls¾ Load the paper in the paper trays with the seam side of the paper up. Load thepaper in the Bypass Tray with the seam side down.¾ Load non-standard media in the Bypass Tray.¾ If the paper curls excessively, flip the paper over in the applicable paper tray.FinisherThe Finisher does not stack the output correctly¾ Unload the finisher tray frequently.¾ Do not remove stapled sets while the finisher is compiling.The Finisher does not staple or staple well¾ Use less than 50 sheets of paper if they are heavier than 20lb.L The maximum number of sheets is 20 when stapling heavyweight paper.¾ Check the Touch Screen for a fault message indicating no staples. Replace thestaple cartridge.The seam refers to the side of a ream ofpaper with a split in the wrapping. It mayalso be referred to as arrow side first.
