Xerox DocuPrint 240A User Manual

Also see for DocuPrint 240A: Operation guide Settings guide User guide User guide

Contents

5.4 Message List 113List of Error CodesWhen an error code is displayed on the control panel or under the [Job Status] column ofthe [Job History Report], refer to the following table to fix the error.Important• When an error code is displayed, print data remaining in this printer or information saved in its memorymay not be secure.• Once the power to the printer is switched off, print data remaining in the printer or information saved inits memory will be deleted.• When “Please reboot printer xxx-xxx” is displayed, an error that cannot be easily fixed has occurred.Contact our Customer Support Center or your dealers.Error code Reason/Action003-747 Wrong combination of print parameters, like selecting to print on custom size paper and setting[Auto] for [Paper Source] on the printer driver and [Auto] for [Paper Size] in trays 1 to 4 on thecontrol panel.Check the print parameters.010-420 Time to replace parts.Contact and inform our Customer Support Center or your dealers of the error code “010-420”.016-500 SMTP server name is not set correctly.Check whether the settings for SMTP server are correct under [Properties] of CentreWareInternet Services. Also check the settings for DNS server.Refer to• “Environment Settings for E-mail Printing” (P. 49)016-501 POP3 server name is not set correctly.Check whether the settings for POP3 server are correct under [Properties] of CentreWare InternetServices. Also check the settings for DNS server.Refer to• “Environment Settings for E-mail Printing” (P. 49)016-502 Failed to login to POP3 server.Check whether the POP3 user name and password are correct under [Properties] of CentreWareInternet Services.Refer to• “Environment Settings for E-mail Printing” (P. 49)016-503 SMTP server name is not set correctly.Check whether the settings for SMTP server are correct under [Properties] of CentreWare InternetServices. Also check the settings for DNS server.Refer to• “Environment Settings for E-mail Printing” (P. 49)016-504 POP3 server name is not set correctly at [POP before SMTP] for sending e-mails.Check whether the settings for POP3 server are correct under [Properties] of CentreWare InternetServices. Also check the settings for DNS server.Refer to• “Environment Settings for E-mail Printing” (P. 49)016-505 Failed to login to POP3 server at [POP before SMTP] for sending e-mails.Check whether the POP3 user name and password are correct under [Properties] of CentreWareInternet Services.Refer to• “Environment Settings for E-mail Printing” (P. 49)