T r o u b l e s h o o t i n g6-4 v D o c u P r i n t 4 5 0 8 U s e r G u i d eRemoteControl Paneland StatusMonitorMessagesTable 6.2 lists Remote Control Panel messages and StatusMonitor messages, the possible cause, and recommendedactions.NoteThe Remote Control Panel and Status Monitor only supplyprinter information when the parallel interface port isconnected. They do not function through the serial port.The Status Monitor does not provide printer problemmessages when the RS232C Serial Interface Option isinstalled and the Serial Option is being used as the activeport. Also, the Remote Control Panel does not allowconfiguring of the printer when the RS232C Serial InterfaceOption is installed and the parallel interface is not connected.Table 6.2 RCP and SM messagesMessage Condition/Problem Corrective ActionBAND ERROR Text or vector graphics sent to theprinter were too complex.Decrease page complexity.Add additional printer memory SIMM.If problem persists, contact your dealeror Xerox/Rank Xerox for technicalsupport.COVER OPEN ORMISSING CARTRIDGEThe top cover is open or not properlyclosed.Close the top cover.The Printer Cartridge is not installedproperly.Remove the Printer Cartridge, thenre-install it.If problem persists, contact your dealeror Xerox/Rank Xerox for technicalsupport.Table 6.2 Page 1 of 4508-c06.frm Page 4 Wednesday, May 22, 1996 7:48 AM
