Introductionx 04/07 Phaser 3200MFP / Workcentre PE220Health and Safety Incident ReportingI. SummaryThis section defines requirements for notification of health and safety incidents involving Xeroxproducts (equipment and materials) at customer locations.II. ScopeXerox Corporation and subsidiaries worldwide.III. ObjectiveTo enable prompt resolution of health and safety incidents involving Xerox products and to ensureXerox regulatory compliance.IV. DefinitionsIncident:An event or condition occurring in a customer account that has resulted in injury, illness or prop-erty damage. Examples of incidents include machine fires, smoke generation, physical injury toan operator or service representative. Alleged events and product conditions are included in thisdefinition.V. RequirementsInitial Report:1. Xerox organisations shall establish a process for individuals to report product incidents toXerox Environment Health & Safety within 24 hours of becoming aware of the event.2. The information to be provided at the time of reporting is contained in Appendix A (Health andSafety Incident Report involving a Xerox product).3. The initial notification may be made by any of the following methods:• For incidents in North America and Developing Markets West (Brazil, Mexico, Latin Amer-ican North and Latin American South):- Phone* Xerox EH&S at: 1-800-828-6571.- Electronic mail Xerox EH&S at: Doris.Bush@xerox.com.- Fax Xerox EH&S at: 1-585-422-6449 [intelnet 8*222 6449].• For incidents in Europe and Developing Markets East (Middle East, Africa, India, Chinaand Hong Kong):- Phone* Xerox EH&S at: +44 (0) 1707 353434.- Electronic mail Xerox EH&S at: Elaine.Grange@xerox.com.- Fax Xerox EH&S at: +44 (0) 1707 353914 [intelnet 8*668 3914].*Initial notification made by phone must be followed within 24 hours by a completed incidentreport and sent to the indicated electronic mail address or fax number.Note: If sending a fax, please also send the original via internal mail.