User Guide 63JamsClearing Paper JamsPreventing jams To reduce the frequency of paper and transparency jams, use onlyXerox Phaser paper, Xerox Phaser labels, and Xerox Phaser 7700transparencies. See page 8 for ordering supplies. Fan paper prior to loading in the Universal Trays orMulti-Purpose Tray (MPT). For supported paper sizes, refer to page 18. For proper paper-loading instructions, refer to page 22.What causes a paper jam?Paper jams occur most often in these conditions: Incorrect paper type selection in printer driver. The paper does not meet specifications. The paper is moist, bent, or folded. The paper is not loaded properly. The Universal Tray is not adjusted properly for the paper(side and rear guides). The Universal Tray is overfilled. Make sure paper does notexceed tray capacity. The loaded paper size is not supported by the paper tray. The paper weights are not consistent with the paper traycapacities.Videos are available with instructions for clearing jams.Videos are located on the CD-ROM or the Xerox web site:www.xerox.com/officeprinting/7700support/If you loaded the videos on your PC’s hard drive, you canalso access them in the driver’s Troubleshooting tab.