User Guide 77Getting HelpPhaserSMART™PhaserSMART™ is an automated, Internet-based, support system. Youcan access interactive troubleshooting by selecting: In the printer driver, the Technical Support link on theTroubleshooting Tab. In CentreWare IS, the Technical Support link, under the SupportLinks section on the Support tab.Xerox web sitewww.xerox.com/officeprinting/ Product, supplies, and service information Downloading printer drivers Finding your local reseller On-line documentationinfoSMART™ Knowledge Basewww.xerox.com/officeprinting/infoSMART/infoSMART™ is the same troubleshooting knowledge base used byXerox Customer Support staff to provide the latest technicalinformation on: Application issues Networking issues Printer errors Print-quality issues Troubleshooting
