4-14 Phaser 3300MFP Service ManualGeneral TroubleshootingDefective FAX FORWARD/RECEIVEFAX FORWARD/RECEIVE is not functioning.Defective FAX FORWARDRECEIVE is functioning, but FORWARD is not functioning or the receiveddata is corrupt.Defective FAX RECEIVE (1)FORWARD is functioning, but RECEIVE is not functioning or the receiveddata is corrupt.Check and Cause Solution1. Listen for a dial tone by pressingManual Dial.1. If the MODEM testing is normal andthere is no dial tone, then replace the LIUBoard.2. Listen for a RECEIVE tone whileMODEM testing in the TECH Mode.2. If the MODEM testing is abnormal,replace the Control Board.Check and Cause Solution1. Check if there is NOISE when pressingManual dial.1. If it makes NOISE while using ManualDial, replace or repair the telephone line.2. Check the RECEIVE condition by tryingto forward a FAX to another fax machinefrom the forwarding side FAX.3. Check if the telephone line connectedto the Product is contaminated or getsstripped off or down.Check and Cause Solution1. Check if there is NOISE when pressingManual Dial.1. If it makes NOISE while pressingManual Dial, replace or repair thetelephone line.2. Check the RECEIVE condition by tryingto receive a FAX at another fax machine.
