Phaser 3300MFP Service Manual 3-7Error Messages and CodesError MessagesMessages appear in the CentreWare IS window or on the control paneldisplay to indicate the machine’s status or errors. Refer to the tables below tounderstand the messages’ meaning and correct the problem if necessary.Messages and their meanings are listed in alphabetical order.Message Meaning Suggested solutionsAuthentication Failed The ID or password you entered isincorrect.Enter the correct ID or passwordCancel?1: Yes2: NoYour machine's memory has become fullwhile trying to store an original intomemory.To cancel the fax job, press the 1 button to acceptYes. If you want to send those pages that have beensuccessfully stored, press the 2 button to accept No.You should send the remaining pages later, whenmemory is available.[COMM. Error] The machine has a communicationproblem.Ask the sender to try again.Connection Error Connection with the SMTP server failed. Check the server settings and the network cable.Connection Failed The protocol you have entered is notsupported or server port is wrong.Check the protocol or server port.Data Read Fail CheckUSB MemoryTime expired while reading data. Try again.Data Write Fail CheckUSB MemoryStoring to the USB memory failed. Check the available USB memory space.Document Jam The loaded original has jammed in the ADF. Clear the jam.Door Open The front cover or rear cover is notsecurely latched.Close the cover until it locks into place.Duplex Jam 0 CheckInsidePaper has jammed during duplex printing. Clear the jam.Duplex Jam 1 Open/CloseDoorPaper has jammed during duplex printing. Clear the jam.Enter Again You entered an unavailable item. Enter the correct item again.File Access Denied Login to the network server wassuccessful. However, access to the file onthe network server was denied.Change the server settings.File Name Exist The file name you have entered alreadyexists.Enter a different file name.File Name Over Limit The file names you can use are fromdoc001 to doc999. However, all file namesare used already.Delete unnecessary files.File Format NotSupportedThe selected file format is not supported. Use the correct file format.Fuser Door Open The fuser door is not securely latched. Open the rear cover and close the fuser door until itlocks into place. For the location of the fuser door.
