TroubleshootingPhaser 3330 and WorkCentre 3335/3345 Xerox Internal Use OnlyService Manual2-52Tray and Media ErrorsDoor is OpenThe Front Door is open.Applicable Errors• 01-100: Door is openInitial Actions• Close the door until it locks in to place.• If problem persists use the following procedure.Troubleshooting Reference TableTroubleshooting Procedure TableApplicable Parts Wiring and Plug/Jack Map Reference• Front Cover Open Sensor (PhotoInterrupter), (PL 1.3.2, Parts List 1.3 FrontCover Assembly).• Phaser 3330 Main PWB Connector Designators• Phaser 3330 Control Panel PWB• Wiring Diagrams for P3330/WC3335/WC3345• WorkCentre 3335/3345 Main PWB Connector Designators• DADF PWB• SMPS PWBStep Actions and Questions Yes No1. Re-seat CN18 on the Main PWBDoes the error persist?Go to step 2. Complete.2. Check the operation of the Cover Link, (PL1.3.6, Parts List 1.3 Front Cover Assembly).The Cover Link mechanism operatescorrectly?Go to step 3. Install a new Cover Link,(PL 1.3.6, Parts List 1.3Front Cover Assembly).3. Enter dC330 Component Control, code01-100 to check the operation of the FrontCover Open sensor.The sensor operates correctly?Complete. Go to step 3.4. Check the wiring and connectors betweenCN18 on the Main PWB and the Front CoverOpen Sensor.The wiring and connectors are good?Install a new Front CoverOpen Sensor (PhotoInterrupter), (PL 1.3.2,Parts List 1.3 Front CoverAssembly).Repair thewiring/connectors orinstall new parts.
