Image QualityPhaser 3330 and WorkCentre 3335/3345 Xerox Internal Use OnlyService Manual3-8Black or White SpotsThere are Black or White spots randomly scattered across the page.Initial Actions• If the Transfer Roller is at end of life (100,000 sheets), replace the Transfer Roller (PL 3.1A.40, PartsList 3.1A Frame (2 of 2)) .• Print several blank pages to clean the media path.Troubleshooting Reference TableTroubleshooting Procedure TableApplicable Parts Example Print• Toner Cartridge, Refer to Xerox Supplies andAccessories.• Fuser (PL 3.3.36, Parts List 3.3 Fuser)• ADF Scanner Assembly (Parts List 7.1WorkCentre 3335 SCANNER and ADF)• DADF Platen Assembly (Parts List 8.1WorkCentre 3345 SCANNER and DADF)Step Actions and Questions Yes No1. Is this a WC3335 or WC3345? Go to step 2. Go to step 52. Do lines appear only when using theADF/DAFDF?Go to step 3 Go to step 43. Is the defect on the original document? Replace the original Clean the CVT Glass4. Check for debris on the Platen. Remove the debris andclean the Platen with alink-free cloth.Go to step 55. Does the defect appear on both copies andprints?Go to step 6. Clean the Platen.6. Check humidity.Is the humidity is within specification?Go to Step 7. Advise customer.Random Spots
