TroubleshootingXerox ® Phaser® 6022 Printer 113User GuideSymptom Cause SolutionThe altitude setting is incorrect. Adjust the altitude setting of the printer.For details, see Adjusting the Altitude onpage 90.Condensation inside the printercauses partial blanks or creasedpaper.Turn on the printer and leave it on for atleast one hour remove the condensation.For assistance, go to the Xerox ® Supportwebsite atwww.xerox.com/office/6022support.Vertical blanks The lenses are being blocked. Clean the lenses inside of the printer. Fordetails, see Cleaning the LED Lenses onpage 83.The printer is worn or damaged. For assistance, go to the Xerox ® Supportwebsite atwww.xerox.com/office/6022support.The toner cartridges are notXerox ® toner cartridges.Replace the toner cartridges withgenuine Xerox® toner cartridges. Fordetails, see Consumables on page 91.Slanted printing The paper guides are notcorrectly adjusted to the papersize.Reset the paper tray guides. For details,see Loading Paper on page 63.Colors are blurry or there is whitearea around objectsColor-to-color alignment is notcorrect.Perform an automatic color registrationadjustment. For details, see ColorRegistration on page 88.Blotchy or mottled images The paper is too light or too thin. Choose a different paper type at thecontrol panel, in the application, and inthe print driver.
