Xerox Phaser 6280 User Manual

Also see for Phaser 6280: Features Installation guide Menu guide Quick use guide Brochure & specs

Contents

Xerox Phaser 6280 User Manual Manual pdf 130 page image

Problems With the PrinterPhaser® 6280 Printer131Problems With the PrinterIf you encounter a problem with your printer, use the following table to troubleshoot andfix the problem. For additional troubleshooting information, see Getting Help on page 139.Warning: Never open or remove printer covers that are secured with screws unlessspecifically instructed in the manual. A high voltage component can cause electric shock.Do not try to alter the printer configuration, or modify any parts. An unauthorizedmodification can cause smoke or fire.Caution: Probable causes of trouble are that the printer, computer, server or otherhardware is not correctly set for the network environment you are using, or a printerrestriction has been exceeded.Symptom Reason/ActionNo power Is the power to the printer turned off?Press the power button to the On position to turn on the power.Is the power cord disconnected or not securely connected?Turn off the power to the printer, and connect the power cord to the poweroutlet again. Then, turn on the power to the printer.Is the power cord connected to a power outlet with the correct voltage?Connect the printer exclusively to a power outlet with a suitable voltage andcurrent rating.Is the printer connected to an uninterruptable power supply?Turn off the power to the printer, and connect the power cord to a suitablepower outlet.Is the printer connected to a power strip shared with other high-power devices?Connect the printer to a power strip that is not shared with other high-powerdevices.Cannot print Is the light of the Ready indicator off?If so, this printer is offline or in the menu setting mode. See Main Componentsand Their Functions on page 21.Is there a message displayed on the control panel?Follow the message to correct the problem. See Control Panel Error Messageson page 135.Print job sent but thelight of the Readyindicator is not blinkingor onIs the interface cable disconnected?Turn off the power and check the connection of the interface cable.Is the protocol configured?Check the port status of the interface. Make sure the protocol settings arecorrectly configured in CentreWare IS. See the Online Help for CentreWare IS.Is the computer environment correctly set up?Check the computer environment, such as the print driver. See Network Basicson page 31.Downloaded From ManualsPrinter.com Manuals