10/20063-5Phaser 8510/8560MFP Multifunction Product IQ4, IQ6Image QualityInitial IssueIQ4 Skewed Copy ImageThis RAP addresses image quality problems associated with the DADF. See the Skew andMargins test print discussion.Initial Actions1. Reset the Media Guides on the DADF Input Tray.2. Check that supported media is being used.3. Check that image skew exceeds specifications.4. Reseat all DADF connections.ProcedureIQ6 Fuzzy Text or ImageThis RAP addresses image quality problems associated with the DADF.Initial Actions1. Check that supported media is being used.2. Reseat all DADF connections.3. Cycle power to the system.ProcedureTable 1 IQ4 Skewed Copy ImageStep Questions and Actions Yes No1 Check that the original is printed on sup-ported media and is undamaged.Is the original supported?Go to Step 2. Use the Platen.2 Check that the paper guides are correctlyadjusted, and clean the Pick Roller and Sepa-rator Pad.Does the problem persist?Go to Step 3. Complete.3 Perform the DADF to Scanner Calibrationadjustment procedure (ADJ 1.15.1).Does the problem persist?Replace the DADF(REP 1.0.15).Complete.Table 1 IQ6 Fuzzy Text or ImageStep Questions and Actions Yes No1 Print the Graphics Demo page for fuzzyimage or the Configuration page for fuzzytext.Does the text appear fuzzy?The problem iswith the PrintEngine. See IQ22.Go to Step 2.2 Make a copy of the page printed in Step 1.Does the image still appear fuzzy?Go to Step 3. Go to Step 4.3 Check and/or adjust the Control Panel copysettings.Print the Troubleshooting Print Quality pageand evaluate the Output Quality and ColorSettings section. Use Text or Mixed printmode to evaluate text. Graphics lose imagequality in these two modes. If the system isset to Photo or Graphics mode, text qualitydecreases.Does the problem persist after making theadjustments?Go to Step 4. Complete.4 Perform the DADF to Scanner Calibrationadjustment procedure (ADJ 1.15.1).Does the problem persist?Go to Step 5. Complete.5 Scan a copy of the page printed in Step 2.Does the problem persist?Replace the Scan-ner Assembly(REP 1.0.11).Replace the DADF(REP 1.0.15).
