Xerox VersaLink C9000 User Manual

Also see for VersaLink C8000: Security guide Installation guide Manual

Contents

Xerox VersaLink C9000 User Manual Manual pdf 176 page image

General TroubleshootingThis section contains procedures to help you locate and resolve problems. Resolve some problems bysimply restarting the printer.PPrriinntteerr DDooeess NNoott PPoowweerr OOnnProbable Causes SolutionsThe power switch is not switched on. • Open the front door, then check that the power switch is in theOn position.• At the printer control panel, press the Power/Wake button. Fordetails, refer to Powering On the Printer.The power cord is not plugged into theoutlet correctly.Power off the printer, then securely plug the power cord into theoutlet. If provided, use the bracket provided with the printer tosecure in place the power cord.The power cord is not secured in placecorrectly.Use the bracket provided with the printer to secure in place thepower cord.Something is wrong with the outletconnected to the printer.• Plug another electrical appliance into the outlet and check if itoperates properly.• Try a different outlet.The printer is connected to an outletwith a voltage or frequency that doesnot match the printer specifications.Use a power source with the specifications listed in the ElectricalSpecifications.Caution: Directly plug the 3-wire cord with grounding prong into a grounded AC outlet.PPrriinntteerr RReesseettss oorr PPoowweerrss OOffff FFrreeqquueennttllyyProbable Causes SolutionsThe power cord is not plugged into theoutlet correctly.Power off the printer, confirm that the power cord is plugged incorrectly to the printer and the outlet, then power on the printer.A system error occurred. Power off the printer, then power on again. For more information,refer to Printing the Error History Report. If the error persists,contact your Xerox representative.The printer is connected to anuninterruptible power supply.Power off the printer, then connect the power cord to a suitableoutlet.176 Xerox® VersaLink® C8000/C9000 Color PrinterUser GuideTroubleshooting