Xerox WorkCentre 3335 User Manual

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Contents

Xerox WorkCentre 3335 User Manual Manual pdf 149 page image

Probable Causes SolutionsThe printer is busy. • A previous print job could be the problem. Onyour computer, to delete all print jobs in the printqueue, you can use the Printer Properties feature.• Load the paper in the tray.• At the printer control panel, press the Job Statusbutton. If the print job does not appear, check theEthernet connection between the printer and thecomputer.• At the printer control panel, press the Job Statusbutton. If the print job does not appear, check theUSB connection between the printer and thecomputer. Turn off the printer, then turn it onagain.The printer cable is disconnected. • At the printer control panel, press the Job Statusbutton. If the print job does not appear check theEthernet connection between the printer and thecomputer.• At the printer control panel, press the Job Statusbutton. If the print job does not appear, check theUSB connection between the printer and thecomputer. Turn off the printer, then turn it onagain.PPrriinntteerr MMaakkeess UUnnuussuuaall NNooiisseessProbable Causes SolutionsThere is an obstruction or debris inside the printer. Turn off the printer and then remove the obstructionor debris. If you cannot remove it, contact your Xeroxrepresentative.CCoonnddeennssaattiioonn hhaass FFoorrmmeedd IInnssiiddee tthhee PPrriinntteerrMoisture can condense inside a printer where the humidity is above 85% or when a cold printer islocated in a warm room. Condensation can form in a printer after it has been sitting in a cold roomthat is heated quickly.Probable Causes SolutionsThe printer has been sitting in a cold room. • Allow the printer to acclimate for several hoursbefore operation.• Allow the printer to operate for several hours atroom temperature.The relative humidity of the room is too high. • Reduce the humidity in the room.• Move the printer to a location where thetemperature and relative humidity are within theoperating specifications.Xerox® WorkCentre® 3335/3345 Multifunction PrinterUser Guide149Troubleshooting