Xerox WorkCentre 7132 Evaluator Manual

Also see for WorkCentre 7132: Quick use guide Setup guide Supplementary guide Paper guide Quick network setup guide

Contents

18 WORKCENTRE 7132 EVALUATOR GUIDESERVICE AND SUPPORTUnrivaled service and supportBehind every Xerox product is a large network of customer support that’s unrivaled in the industry and availablewhen you need it. Xerox service professionals use leading-edge technologies to keep you up and running.They’re even linked to the engineers who designed your product, so you can be confident when you chooseXerox. And genuine Xerox supplies are always easily available.Total satisfaction guaranteedThe exclusive Xerox Total Satisfaction Guarantee, recognized as unique in the industry, covers everyWorkCentre® device which has been continuously maintained by Xerox or its authorized representatives under aXerox express warranty or Xerox Maintenance agreement. You decide when you’re satisfied.XEROX OFFICE SERVICES SUPPORTAsset Management Services• Asset Optimization and Tracking – Process and tools to optimize an enterprise’s office output infrastructure and reducehard costs.• Break-Fix Management – Single point of ownership and management for break-fix service for all brands of office out-put devices• Supplies Management – Process and tools to procure, monitor and replenish all document related suppliesproactively.Imaging and Output Management Services• Output Management – Single point of management of office output from all output devices – regardless ofmanufacturer• Image Capture and Workflow – Cost efficient solutions for capturing, managing, retrieving and distributinginformation into digital repositories.Support Services• Technology Procurement & Deployment – A creative and flexible end-to-end print/computer productacquisition solution using a single point of contact model, while lowering the total cost of acquisition.• Help Desk Services – A broad range of enterprise services managed through a centralized single point ofcontact and delivered through an on-site or off-site model.• End User Services – Microsoft software implementation, IT project consulting, and customer education.• Access Managed ServicesStudent/Patron Access Services – Custom designed and implemented customer-managed solutions forstudent and library patron print access management.