Xerox WorkCentre XE90 User Manual

Also see for WorkCentre XE90: Supplementary guide

Contents

U s e r G u i d e6.6P R O B L E M S A N D S O L U T I O N SProblems and SolutionsP r o b l e m W o r k C e n t r e S u g g e s t e d S o l u t i o nWorkCentre doesnot come on,Ready indicatordoes not light.Check that the copier is plugged into an electrical receptacle.Ensure that there is power to the receptacle and that the WorkCentre powerswitch is ON.Copies are too lightor too dark.- If the original is light, select the lower copy contrast position to darken thebackground of the copies or change the copy quality mode to Text. (If you copymostly text, you can change the default copy quality to Text mode.)- If the original is dark, select the upper copy contrast position to lighten thebackground of the copies.- If the original is not light, but copies come out too light, you may be out of toner,or the paper may be too humid. Try fresh paper.Smears, lines,marks, or spots oncopies.- If defects are on the original, press the copy contrast button to lighten thebackground of your copies.- If the defects are in the same place on every page, clean the document glass andinside the document cover. (Refer to Cleaning the WorkCentre.)- If the defects occur two or three times on each copy, you may have a substancestuck to the drum cartridge. (Refer to Cleaning the Drum Cartridge.)Image rubs off thecopy easily.- Replace the paper in the tray with paper from a new package.- Check that paper weight is 14 - 34 lbs.- In high humidity areas do not leave paper in the WorkCentre for extendedperiods of time.XE90QRG.BK Page 6 Wednesday, January 5, 2000 9:55 AM