TroubleshootingXerox ® WorkCentre® 6655 Color Multifunction Printer 213User GuideSymptom Cause SolutionFaded printouts with multiplecolors fadedThe paper type is heavier orthicker than the paper typeselection.Adjust the paper type settings.The paper being used is outsidethe recommended specificationrange.Replace the paper with arecommended size and type, andconfirm that your control panel andprint driver settings are correct. Fordetails, see Supported Paper on page52.The toner cartridges are notXerox ® toner cartridges.Replace the toner cartridges withgenuine Xerox ® toner cartridges. It cantake several prints before full quality isrestored.The bias transfer roller voltage isinsufficient for the paper type.Verify that the paper loaded in the traymatches the paper type selected at thecontrol panel and in the print driver.The settings in the application orprint driver are incorrect.Print the Graphics Demo Page. If theDemo Page looks correct, the printer isprinting properly. Your application orincorrect settings in the print driver areprobably causing the print-qualityproblems.The paper is damp. Replace the paper.Note: Store your paper and othermedia properly for optimum printquality. For details, see Paper StorageGuidelines on page 53.Only one color is faded The toner cartridges are notXerox ® toner cartridges.Replace the toner cartridges withgenuine Xerox ® toner cartridges. It cantake several prints before full quality isrestored.The imaging unit is defective. If the defect occurs in one color only,replace the corresponding imagingunit.
