Problem solvingXC23/XC33/XC33D User Guide 89Clearing the status codesRefer to the appropriate procedure to clear the displayed statuscode. If the problem persists, call the following number forassistance.In the United States and Canada:1-800-TEAM-XRX (1-800-832-6979).A1-A3 (XC23/XC33)A codes appear whenever the ADF has trouble feeding anoriginal.1. Raise the original catch tray.2. Remove the originals from the ADF.3. Remove any misfed original.4. Lower the original catch tray.5. Open the left ADF cover.6. Remove any misfed original.7. Close the left ADF cover.