Yealink SIP-T23G User Manual

Also see for SIP-T23G: Manual Auto provisioning guide Getting started Recovery guide Administrator's guide

Contents

Yealink SIP-T23G User Manual Manual pdf 129 page image

Advanced Phone Features119After configuring an ACD key, you can press the ACD key to log into the ACD system.After logging in, you are ready to receive calls from the ACD system. You can press theACD key to show your current ACD user status. You can press the Avail/Unavail soft keyto change your ACD user status. ACD user status synchronizes on both IP phone andACD system. When you set the ACD user status to be available, the ACD key LEDilluminates solid green, and then the server begins distributing calls to your phone.When you set the ACD user status to be unavailable, the ACD key LED illuminates solidgreen, and then the server temporarily stops distributing calls to your phone. To log outof the ACD system, press the Logout soft key.NoteYou can send and receive text messages using the SIP-T23P/T23G IP phone. New textmessages can be indicated both acoustically and visually. When receiving a new textmessage, the phone will play a warning tone and the LCD screen will prompt receivingnew text messages with the number of waiting messages (e.g., 1 new Text Message(s))and a flashing icon.NoteYou can store text messages in your phone’s Inbox, Sentbox, Outbox or Draftbox. Eachof the boxes can store up to 100 text messages. If the number of the text messages inone box is more than 100, the phone will directly delete the oldest text message in thebox.NoteIt is recommended you configure no more than one ACD key per phone. At any time, atmost one ACD key can be in progress on your phone.SMS is not available on all servers. Contact your system administrator for moreinformation.When the phone receives a text message, the text message prompt window will pop upby default, if you want to disable the feature, contact your system administrator for moreinformation.